PRIVACY POLICY

  1. Introduction

This Privacy Policy explains how Diversity Accounting & Business Advisors (“we”, “us”, “our”) collects, uses, stores, and protects your personal data.
We are committed to handling your data responsibly and in compliance with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)

By using our website or services, you agree to this Privacy Policy.

  1. Who We Are (Data Controller)

For the purposes of data protection law, Diversity Accounting & Business Advisors is the data controller responsible for the personal data we collect.

If you have any questions about how we process your data, you may contact us using the details above.

  1. Personal Data We Collect

We may collect the following categories of personal information:

Data You Provide Directly

  • Full name
  • Phone number
  • Email address
  • Postal address
  • Business name & company information
  • Financial records and documents
  • Payroll information
  • Tax-related data
  • Payment information (invoices, bank details where required)
  • Any information you submit via our forms or contact pages

Data Collected Automatically

  • IP address
  • Device type
  • Browser type
  • Cookies and tracking technologies
  • Website usage data (pages visited, time spent on the site)

Special Category Data

We do not intentionally collect special category data unless explicitly required for accounting or compliance purposes, and only with your consent.

  1. How We Use Your Data

We process your personal data for the following purposes:

  • Providing accounting, taxation, payroll, consultancy, and related services
  • Responding to enquiries and providing customer support
  • Managing business operations
  • Complying with HMRC and other regulatory requirements
  • Maintaining accurate business and financial records
  • Sending invoices and processing payments
  • Preventing fraud and ensuring system security
  • Improving our website and services

We will never sell your data.

  1. Lawful Bases for Processing

We rely on one or more of the following lawful bases:

  • Contract – to perform our services or take steps before entering a contract
  • Legal obligation – HMRC compliance, accounting record-keeping
  • Legitimate interests – business administration, fraud prevention, marketing to existing clients
  • Consent – where required (e.g., marketing communications)
  1. Sharing Your Data

We may share your data with:

  • HMRC and regulatory bodies (where legally required)
  • Bookkeepers, accountants, payroll specialists
  • IT service providers (hosting, security, email services)
  • Payment processors
  • Professional advisors (legal, financial)

All third parties are required to protect your data and comply with UK GDPR.

  1. International Transfers

We aim to keep your data within the UK or EEA.
If data must be transferred outside the UK/EEA, we will ensure appropriate safeguards such as:

  • Adequacy regulations
  • Standard Contractual Clauses
  • Data Processing Agreements
  1. Data Retention

We keep your data only as long as necessary:

  • Accounting and tax records: 6 years (per HMRC rules)
  • Client files: up to 7 years or as required by law
  • Marketing data: until you withdraw consent
  1. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, email: info@diversityconsultants.co.uk

  1. Cookies

We use cookies for:

  • Website functionality
  • Analytics
  • Performance optimisation

You can manage your cookie preferences through your browser settings.

  1. Security Measures

We use appropriate technical and organisational measures including:

  • Encrypted data transfer
  • Secure servers and firewalls
  • Access controls
  • Regular security assessments
  1. Complaints

If you are unhappy with how we handle your data, contact us first.
You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk

  1. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.